Frequently Asked Questions (FAQ’s)

Here are answers to some of the most commonly asked queries. If you don’t see the answers to your question here you can contact us and we would be more than happy to assist you.

Granites are available in North as well as South India. Major North Indian states that are rich in granite deposits are Rajasthan, West Bengal, Uttar Pradesh and Bihar, whereas Karnataka, Tamil Nadu and Andhra Pradesh are South Indian states that have abundant reserves of granite.

Customers can see and get information on granite colours offered by RACHANA STONES here on the website and contact us for other colours also.

Apart from Polished, a number of finishes are available that include honed, flamed, flamed + brushed, leather finish, lapatora and sandblasted.

Photographical representations of the product may vary due to light source, monitor settings and also, because of the fact that only a small part of the sample slab is visible on the website. However, customers can ask for the photographs of the original slab from our sales team.

Weight loading specification varies from country to country. For example, maximum container weight allowed in Europe is 27 tonnes, whereas it is 21 tonnes in the US.

Please Refer to our packaging page for complete details regarding the load.

Generally an average product takes 20 days on ship to reach its destination. This is highly variable according to the distance to the destination.

We use Mundra port in the North and Chennai, Tuticorin, Krishnapatnam port in South for shipping our products.

RACHANA STONES is known for its impeccable customer service. It has given us long standing clients because we take great care in delivering the promised with utmost sincerity. Since we take great pride in our Brand Integrity, customer satisfaction is the prime motivator for our company. We communicate with our customers at EVERY Stage of production and they are always pleased with our dedication.